Australia’s digital health transformation has been a significant journey, marked by substantial progress in electronic health record (EHR) adoption and the integration of advanced healthcare technologies. The 2025 Global Healthcare IT Rankings by Black Book Research provide a comprehensive analysis of this evolution, highlighting the key vendors driving this change and their contributions to the healthcare landscape. Australia’s commitment to creating a cohesive digital health infrastructure is evident in the widespread adoption of the national My Health Record system, which has seen significant uptake, with over 24.1 million Australians registered by November 2024, representing over 99% of the population. This impressive rate of adoption underscores Australia’s dedication to leveraging technology to enhance patient care and facilitate the efficient delivery of health services. With over 118.2 million telehealth services facilitated through this system, it marks a considerable shift towards a technology-driven, patient-centric care model.
Substantial government investments have further propelled the modernization of Australia’s digital health system. The 2023-24 Federal Budget allocated over $1.1 billion to enhance interoperability, promote seamless data sharing, and ensure integrated healthcare services across various sectors. By 2027, Australia aims to achieve 100% healthcare interoperability, enabling fluid exchange of patient data across all care settings. This commitment highlights a broader trend towards comprehensive, integrated care systems that support continuity of care and holistic patient management. The substantial financial backing serves as a catalyst for accelerating the adoption of digital solutions, which in turn fosters an environment where innovative health technologies can thrive and deliver measurable improvements in patient outcomes.
Australia’s Commitment to Digital Health
The COVID-19 pandemic has significantly accelerated the adoption of digital health applications, including telehealth, remote monitoring, and mobile health tools. The increased reliance on these technologies underscores the importance of resilient and adaptive healthcare systems that can respond to emergencies and ensure continuity of care. Mobile health app downloads surged by 150% between 2022 and 2024, reflecting strong consumer interest and demand for convenient, accessible digital health solutions. This shift towards patient-centric care, facilitated by digital solutions, has not only improved health outcomes but also addressed challenges related to resource allocation and connectivity, particularly in rural and remote areas.
The rapid uptake of digital health tools during the pandemic set a precedent for continued growth and innovation in the sector. As healthcare providers and patients alike became more accustomed to utilizing telehealth and other digital services, the groundwork was laid for sustained adoption of these technologies even beyond the immediate crisis. The pandemic highlighted the critical role of digital tools in ensuring healthcare accessibility and continuity, driving the industry to embrace new models of care delivery. This paradigm shift underscores the transformative potential of digital health solutions in addressing both current and future healthcare challenges.
Leading EHR Vendors in Australia
The 2025 EHR vendor rankings by Black Book Research offer valuable insights into the vendors that deliver the best user experiences in Australia. Oracle Health, formerly known as Cerner, secured the top position, followed by MEDITECH Expanse and Altera Digital Health. These vendors have been recognized for their outstanding performance in key areas such as interoperability, user satisfaction, and client support, signifying their essential contributions to Australia’s rapidly evolving digital health ecosystem. Particularly notable is Oracle Health’s robust approach to integrating clinical and administrative workflows, significantly enhancing care coordination and operational efficiency.
Oracle Health, renowned for its comprehensive platform design and specialized support, has excelled in adapting its global solutions to meet the unique needs of Australian healthcare providers. With a notable presence at Alfred Health in Victoria, Oracle Health has demonstrated success in improving care coordination and operational efficiency by 25% across multiple facilities by ensuring seamless integration of clinical and administrative workflows. This adaptability and commitment to enhancing patient care have solidified Oracle Health’s leading position in the Australian market, showcasing its pivotal role in advancing the country’s digital health infrastructure.
MEDITECH Expanse and Altera Digital Health
MEDITECH Expanse has garnered high ratings for its robust data management capabilities and support for clinical workflow optimization. Its deployment at Western Health in Victoria was highlighted as an exemplary case of how the platform has streamlined access to patient data across multiple facilities, enhancing decision-making efficiency by 30%. The platform’s advanced analytics integration significantly contributed to its high satisfaction scores, demonstrating MEDITECH’s capability to optimize clinical workflows and improve data accessibility. This emphasis on data-driven decision-making underscores the transformative impact of MEDITECH Expanse on healthcare delivery in Australia.
Altera Digital Health has also made significant strides in the Australian digital health landscape, particularly with its cloud-based EHR solutions tailored for regional and remote healthcare settings. Clients in areas such as Gippsland, Victoria, and South Australia reported substantial improvements in access to care and telehealth integration. For instance, in Gippsland, telehealth services increased by 40%, addressing challenges related to resource allocation and connectivity issues. Altera Digital Health’s ability to enhance healthcare delivery in underserved areas exemplifies its commitment to improving healthcare accessibility through innovative digital solutions.
Telstra Health and InterSystems TrakCare
Telstra Health has been recognized for its strong focus on interoperability and its early adoption of FHIR (Fast Healthcare Interoperability Resources) standards. The Kyra Clinical solution from Telstra Health facilitates real-time data sharing across hospital networks and virtual care systems, which is crucial for improving care delivery. By collaborating with Smile Digital Health to implement a FHIR-first Health Data Platform in Australia and New Zealand, Telstra Health has taken a significant step towards enhancing vendor-neutral interoperability in the region. This strategic initiative underscores the importance of interoperable systems in achieving seamless data exchange and optimized healthcare outcomes.
InterSystems TrakCare has earned high ratings for its unified healthcare information platforms with strong interoperability features. Clients such as St John of God Health Care and Epworth HealthCare have reported notable improvements in care coordination and workflow efficiency across multiple facilities. TrakCare’s adaptability to diverse clinical workflows has been particularly valued, demonstrating its effectiveness in supporting seamless data exchange across various healthcare settings. The platform’s ability to facilitate integrated care delivery and improve operational efficiency showcases its critical role in bolstering Australia’s digital health infrastructure.
Trends and Future Directions
Australia’s digital health journey has seen notable progress in adopting electronic health records (EHR) and integrating advanced healthcare technologies. The 2025 Global Healthcare IT Rankings by Black Book Research offer an in-depth look at this transformation, showcasing key vendors and their impact on the healthcare landscape. Australia’s dedication to a cohesive digital health infrastructure is highlighted by the robust adoption of the My Health Record system, with over 24.1 million Australians registered by November 2024, accounting for more than 99% of the population. This widespread use underscores Australia’s commitment to using technology to improve patient care and streamline health services. The system has facilitated over 118.2 million telehealth services, marking a shift towards a tech-driven, patient-centric care model.
Government investments have significantly boosted Australia’s digital health system. The 2023-24 Federal Budget allocated over $1.1 billion to improve interoperability, data sharing, and integrated services across sectors. By 2027, Australia aims for 100% healthcare interoperability, ensuring seamless patient data exchange across all care settings. This trend towards integrated care supports continuity and holistic patient management. Robust funding is accelerating digital solutions adoption, fostering innovation, and improving patient outcomes.
